Snobby Tours®, Inc.
TOUR AND EVENT GENERAL POLICIES
Snobby Tours®, Inc. acts only as an agent for the individual or corporate tour participant with respect to third-party travel or other services and/or talent bookings. Snobby
Tours®, Inc. assumes no responsibility nor liability for any partial or entire tour cancellations, delays, delayed or changed departure or arrival times or locations, missed carrier
connections, and/or property loss and/or damage caused by inclement weather, labor strikes, acts of G-d, governmental shutdowns, cessation of transportation and/or failure of
public infrastructure, public venue closures at tour destinations, and/or other circumstances beyond the control of Snobby Tours®, Inc., such as a force majeure, terrorist act(s),
war, quarantine, governmental action, and/or criminal activity, any accident, sickness, injury or death to person or property, or any mechanical defect or failure, or any deliberate
reckless or negligent conduct of any nature or kind, howsoever caused, in connection with any lodging accommodations, food provider, transportation or other third-party
services and/or talent bookings in connection with any scheduled tour, or for commercial and/or common carrier equipment beyond the control of Snobby Tours®, Inc., such as
air, land or water transportation, or for any additional expenses occasioned thereby.
Cancellation Policies and Procedures:
A Cancellation by a Tour Participant with a confirmed, paid Reservation of all or part of his/her applicable Tour Package Cost, prior to his/her applicable trip departure date, of all
or any part of his/her reserved Snobby Tour®, including any monies paid by Snobby Tours®, Inc. to third-party transportation and/or destination tour and service providers for
that Tour Participant, will not be effective for the purpose of refunds, if possible, subject to applicable third-party contracts and to applicable cancellation penalties, unless and
until such Cancellation has been received in writing by Certified Mail in the regional business office of Snobby Tours®, Inc., at 4300 W. Waco Dr., Bldg. B2-#265, Waco, TX
THE FOLLOWING CANCELLATION POLICIES AND CHARGES APPLY TO ALL SIGNED CONTRACTS AND TO ALL CONFIRMED RESERVATIONS:
A) FOR CANCELLATION BY A GROUP TOUR ADMINISTRATOR OF A CONTRACTED GROUP TOUR (OVERNIGHT /SHORT / EXTENDED TOURS):
1) For cancellations from the date of execution of the Contract up to 120 days prior to designated date of tour departure or tour event: Reservation cancellations are subject to
a $500.00 per person administrative fee for the total minimum number of required reservations, i.e., the total “minimum required group booking” designated in the applicable
2) Later cancellations will be subject to the following charges: A $500.00 per person administrative fee for the minimum number of required reservations, plus the following:
a) From 95 through 119 days prior to date of tour departure or tour event: 15% of the minimum required group booking tour fee and/or tour planning fee.
b) From 70 through 94 days prior to date of tour departure or tour event: 25% of the minimum required group booking tour fee and/or tour planning fee.
c) From 31 through 69 days prior to date of tour departure or tour event: 45% of the minimum required group booking tour fee and/or tour planning fee.
d) Cancellation 30 days or less prior to date of tour departure or tour event, a “no-show”, a failure or refusal to pay for the balance due on a reserved "tour package", a failure
or refusal to participate in any component of a tour package reserved, or an early return from the tour or tour event, will result in the forfeiture of 100% of the minimum required
group booking tour fee and/or tour planning fee.
B) FOR CANCELLATION BY INDIVIDUALS WITH CONFIRMED RESERVATIONS (OVERNIGHT / SHORT / EXTENDED TOURS):
1) For cancellations from the date of receipt of Reservation by payment of required Reservation Deposit, at which time Reservations are considered confirmed, up to 120 days
prior to designated date of tour departure or tour event: Reservation cancellations are subject to a $500.00 per person administrative fee.
2) Later cancellations will be subject to the following charges: A $500.00 per person administrative fee, plus the following:
a) From 95 through 119 days prior to date of tour departure or tour event: 15% of the applicable entire individual tour fee and/or tour planning fee.
b) From 70 through 94 days prior to date of tour departure or tour event: 25% of the applicable entire individual tour fee and/or tour planning fee.
c) From 31 through 69 days prior to date of tour departure or tour event: 45% of the applicable entire individual tour fee and/or tour planning fee.
d) From 15 through 30 days prior to date of tour departure or tour event: 75% of the applicable entire individual tour fee and/or tour planning fee.
e) Cancellation 14 days or less prior to date of tour departure or tour event, a “no-show”, a failure or refusal to pay for the balance due on a reserved "tour package", a failure
or refusal to participate in any component of a tour package reserved, or an early return from the subject tour or tour event, will result in the forfeiture of 100% of the applicable
entire individual tour fee and/or tour planning fee.
C) FOR CANCELLATION OF A “LIVING HISTORY TOUR”, DAY TOUR, OR EVENT: Paragraphs A.2.a. thru d. (Groups) or B.2.a thru e. (Individuals) apply.
D) FOR CANCELLATIONS BY SNOBBY TOURS®, INC.:
If a published tour is either cancelled or rescheduled by Snobby Tours®, Inc., based upon an internal corporate decision, for reasons and/or due to conditions other than
conditions set forth under General Terms herein above stated which are beyond the control of Snobby Tours®, Inc., Snobby Tours®, Inc. will give all tour participants the
opportunity to choose an alternative or comparable tour, or to take the subject tour on its rescheduled date, or to accept a refund in full all monies received for reservations
made by persons for the cancelled tour or for reservations for the cancelled tour dates made by persons who are unable to travel on the rescheduled dates for the subject tour
provided that monies paid are refundable by the destination end providers or transportation services. If tour participants opt for an alternative or comparable tour, they must
book the alternative or comparable tour by the date specified or forfeit all monies paid for the underlying cancelled tour.
E) In addition to the foregoing, any applicable airline reservation cancellation fees and administrative fees will also be assessed. Airfares are subject to applicable airline
cancellation fees, are subject to change without notice, and are not included in the trip cancellation fees set forth herein above. Refunds or reimbursement for event advance
ticketing are also subject to the cancellation policies and procedures of the specific event provider(s).
Cancellations subsequent to trip departure date of all or any portion of a Snobby Tour®, for any reason, will result in full forfeiture of any and all monies advanced or paid for
tour services, lodging and/or other tour-related reservations, as well as all monies advanced or otherwise paid to third party end-providers, where such payments are non-
refundable under the specific end-provider’s cancellation policies and/or applicable tour contract. To the extent that monies advanced or paid for tour services, lodging and/or
other tour-related reservations, and/or third party end-providers, are non-refundable, Snobby Tours®, Inc. strongly recommends that all tour participants, for their protection,
obtain sufficient and appropriate trip cancellation/trip interruption insurance coverage.
NOTE: These Cancellation Policies are strictly enforced. All requests for the creation, planning, or booking of a Snobby Tour®, and all reservations for a Snobby
Tour®, require a signed Contract of Engagement or Confirmed Reservation, whichever is applicable, before Snobby Tours®’ services commence. Upon signed
Contract or Confirmed Reservation, group tour administrators, group tour participants, and individual tour participants acknowledge and agree that the terms and
conditions contained in the Policies herein and in the applicable tour contract become immediately applicable. Failure to comply with these stated Policies and/or
with the parameters and/or requirements stated on any applicable gift or award certificate received from Snobby Tours®, Inc., and/ or to cooperate fully and
timely with required procedures and deadlines, and/or any conduct which is in arbitrary, capricious or malicious disregard for these stated Policies and/or for any
parameters and/or requirements stated on any applicable gift or award certificate received from Snobby Tours®, Inc., will result in full forfeiture of any and all
monies advanced or paid for tour services, reservation deposits and/or reservations, as well as all monies advanced or otherwise paid to third party end-providers.
Snobby Tours® strongly recommends that all tour participants for their protection obtain sufficient and appropriate trip cancellation/trip interruption insurance. In
the event that pre-tour cancellation is due to an individual’s unforeseen medical emergency, disability or death, Snobby Tours® will determine if, or to what extent,
any uninsured tour fees might be reimbursable without incurring penalty(ies), subject to its receipt of independent verification of the extenuating circumstances.
Any and/or all physical or mental condition(s) that may require special medical attention, (for example, the need for a wheelchair), must be reported in writing to Snobby
Tours®, Inc. at the time an individual or group tour participant makes his/her/its reservation. By forwarding of required deposit, or payment of the applicable individual tour
fee or group booking fee, whichever is required to secure a reservation for the specific tour or event, the tour participant certifies that he/she/its group members does/do not
have any mental, physical or other condition of disability that would create a hazard for such tour participant(s) and/or other tour participants on the subject tour, and will be
bound by the terms and conditions of all required or necessary medical and other Releases applicable thereto.
If due to weather, labour strikes, cessation of transportation and/or infrastructure public services at a destination, commercial flight schedules, or other unforeseen or
uncontrollable factors, tour participants are required to spend any additional night(s), each individual tour participant /group tour will be responsible for his/her/its own lodging
expenses, transfers, meal costs and other expenses, if not covered by trip cancellation/trip interruption insurance. No refund will be made by Snobby Tours®, Inc. for any
unused portion of the subject tour fee due to these types of causes and/or circumstances if not covered by the tour participant’s or group’s travel insurance policy(ies), and/or if
not reimbursable by third-party end providers.
ADDITIONAL APPLICABLE CORPORATE POLICIES:
The payment of a deposit, or the payment of the applicable individual tour fee or group booking fee where required for the specific tour, indicate acceptance by the individual
tour participant/group tour of the terms and conditions stated in these Tour and Event General Policies, which terms and conditions are also incorporated in the applicable tour
contract. Reservations are not considered made and subject to confirmation until payment of the applicable tour deposit, the applicable individual tour fee, or the applicable
group booking deposit or tour fee required for the specific tour, has been received by Snobby Tours®, Inc., accompanied by the fully-completed, signed Tour Reservation Form
where applicable for our extended USA and International Tours. Once a Reservation has been made and/or confirmed, Snobby Tours®, Inc.’s Cancellation Policies and
Procedures set forth herein apply and are strictly enforced. All Tours are non-severable tour packages which consist of several components which must be reserved, paid for,
and taken by, all tour participants as a total package. All reservations apply to the entire tour package, even though payment for event ticketing, designated meal(s), and/or
chartered transportation may occur at different time intervals due to various contractual and other reasons relevant to the relevant destination, event, and other tour providers.
For insurance reasons, tour participants may not separate out, nor take any tour component of the entire tour package separately, from the rest of the group on the applicable
reserved Tour. For insurance reasons, tour participants may not invite nor include persons located at a tour destination who have not reserved the applicable tour package, to
join in any designated tour activity, dining or tour-related event at the destination or to join the subject tour itself while any aspect of the tour is being conducted Failure to
provide any required and necessary information on the applicable Tour Reservation Form may result in Snobby Tours®, Inc.’s declining to accept or retain the person as a tour
participant on the subject Tour and on any future Tours of Snobby Tours®, Inc. Deadlines for special promotions and/or special pricing offers, and for receipt of paid
reservations for each published Itinerary, are firm, and are based upon the contractual requirements of the destination venues and transportation providers. Consequently, there
is a fifty per cent (50%) surcharge applied to all Late Reservations made after the published Reservation Closure Date, due to the additional time and labour involved, and the
changes in the existing tour arrangements, necessitated thereby. Late Reservations are also always subject to availability, and when any of our Tours involve tour event venues
and/or chartered transportation requiring pre-event contractual payment commitments, group size specifications, and/or pre-event deposit deadlines, Late Reservation
accommodations at destination venues may not be available with or near the other tour participants on the subject Tour. Reservations not postmarked or received by Snobby
Tours, Inc. by the specific deadline date will not qualify for the special promotion and/or special pricing offer, and will be considered a Late Reservation. Snobby Tours®, Inc.
reserves the right to decline to accept or retain any person as a tour participant on a Snobby Tour® at any time, if such action is either warranted or deemed to be in the best
interest of the rest of the participants on the subject Tour.
Snobby Tours®, Inc. reserves the right to take photographs during the operation of any Tour or part thereof, and to use the resulting images for promotional
purposes and, if applicable, also for use by the Tour group’s sponsoring organization for promotional purposes. By booking a reservation with Snobby Tours®, Inc., tour
participants agree to allow their image as part of the Tour group to be used for such purposes. Tour participants who prefer that their image not be used must notify and identify
themselves to Snobby Tours®, Inc., in writing, prior to departure and commencement of their Tour.
Tour participants, whether traveling independently or with a tour group, may not be under any health, legal and/or other restrictions which would prevent the tour participant from
entering any of the countries included in the tour itinerary. Prior to trip departure date, each tour participant, whether traveling independently or with a tour group, is responsible
for obtaining his/her valid passport, paying the applicable fees for all visas and entry documents to the countries included in the tour itinerary, for meeting all health,
immunizations and other relevant requirements of the included countries, and for obtaining any and all documents required by the laws, regulations, orders and/or other stated
policies of the countries included in the tour itinerary. Tour participants who are not USA citizens who are traveling on a Tour to another country, either independently or with a
tour group, are responsible for obtaining prior to trip departure date any and all additional relevant visas and entry documents required by law.
Tour participants who have legitimate, currently operating, professional or commercial corporate or other business entities which do not directly or indirectly compete with
Snobby Tours®, Inc., and who have a signed written contract with Snobby Tours®, Inc. for reciprocal promotion, publicity and cross-marketing, may request, prior to the
departure date of any of our Tours, the inclusion of their business promotional materials in any "gift bags" which Snobby Tours®, Inc. may distribute to all tour participants
on any of our Tours. All such requests and business promotional materials must be provided to Snobby Tours®, Inc. at least seven (7) days in advance of any Tour departure
date. Under the subject written contracts with Snobby Tours®, Inc., Snobby Tours®, Inc. assumes no responsibility nor any legal liability whatsoever for the manner in which
these professional or commercial business entities conduct or operate their businesses, nor any legal liability for any disputes or issues which may arise with third parties in
connection with the conduct or operation of these professional or commercial business entities.
Tour participants are not allowed to disseminate nor distribute to the other tour participants in the tour group while on any of our Tours, any political, religious, racial, ethnic,
business promotional, personal or other printed materials which could be considered under the law as being biased, derogatory or disparaging, offensive, hateful, or
discriminatory against, any religion, ethnicity, race, sexual orientation or other person(s) protected under the U.S. Constitution. Additionally, tour participants are not allowed to
verbally actively proselytize, attempt to force upon, propound or promote, any particular political, religious, racial or other personal views or beliefs to the other tour
participants in the tour group while on any of our Tours if that speech and/or conduct could be construed under the law as being biased, derogatory or disparaging, offensive,
hateful, or discriminatory against, any religion, ethnicity, race, sexual orientation or other person(s) protected under the U.S. Constitution. Any tour participant propounding any
type of Constitutionally-prohibited, inflammatory "hate speech" will be immediately removed from any further participation with the Group Tour. For all purposes herein, the term
"while on a Tour" shall be defined as including at all times when the tour participants are together as a Group on one of our Tours, up to and including at point of Tour departure
Baggage and all other personal effects are at the owner’s risk entirely. Tour participants are encouraged to obtain sufficient and adequate insurance covering baggage damage
COPYRIGHT AND TRADEMARK NOTICES:
All itineraries have been custom-created by Snobby Tours®, Inc., and are protected under applicable Copyright Law against copyright infringement. No itinerary herein may be
copied or used in any manner in whole or in part by any person or entity without prior written consent from Snobby Tours®, Inc. Unlawful copying or usage of any itinerary
herein in whole or in part will result in remedial legal action.
Snobby Tours®, the Snobby Tours® logo, the Snobby Tours® Cork Club© logo, and Americana Heritage Tours by Snobby Tours®, Inc.™ are trademarks and/or copyrights
registered and owned by Snobby Tours®, Inc. in the United States and/or in other countries.
CORPORATE GOVERNING POLICY STATEMENT AND CORPORATE DISCLAIMER:
Snobby Tours®, Inc.’s governing policies and procedures follow those of the National Tourism Association (NTA) and the US Tour Operators Association (USTOA). In
accordance with NTA and USTOA guidelines, internal corporate decisions regarding Tour Components and/or regarding Tour itinerary adjustments, variations, or changes,
and/or the reasons therefor, are confidential corporate information protected by the Privacy Act, and are not available to the public.
In accordance with NTA and USTOA guidelines, information regarding Tour Participants and/or regarding pending and/or booked Reservations, including their names,
addresses, and/or the number of reservations received, is confidential corporate information protected by the Privacy Act, and is not available to the public, including to other
Snobby Tours®, Inc. is a privately-held corporation not traded on any stock exchange. Internal corporate matters involving corporate decisions relevant to tour itineraries,
destination guides and/or other tour amenities, and/or corporate administration, personnel, and/or management are strictly confidential pursuant to the Privacy Act, and are not
available to the public. Any question or dispute regarding the construction, interpretation, and/or application of the terms and conditions stated herein will be governed by the
laws of the State of Texas.
Where one of our Tours is a designated “Fundraiser Tour” by Snobby Tours®, Inc. a portion of the Tour net proceeds from this Snobby Tour®, Inc. Tour will be designated for
donation to one or more 501 (c)(3) arts or other nonprofit organizations by Snobby Tours®, Inc. All such donations, and the designated beneficiaries, are strictly confidential,
protected by the Privacy Act, and are not available to the public.
Some aspects of the Tour itinerary may change, depending on local conditions. Choice and selection of transportation, lodging and other Tour Components may vary
depending upon final Tour size and other factors, and generally do not affect Tour scheduling or published Tour fee. Trip arrival and return times are approximate, and may
vary due to weather and/or other travel conditions. Where local or other circumstances necessitate itinerary variations and/or adjustments, such alterations are adapted
into the Tour and generally do not affect the published Tour fee. There is always at least one (1) designated meal per day which is part of the applicable Tour Package Price.
Specially pre-arranged Group Tour dining may or may not include desserts. Alcoholic beverages are not covered nor included in the cost of any Tour Package except when
“samplings” or “tastings” are part of specifically-designated food-pairing dining events. Deviations during the Tour by any tour participant(s) from the stated Group Tour
Itinerary are at the sole risk and expense of such tour participant(s), and Snobby Tours®, Inc. assumes no liability therefor. Long-distance charges, toll calls and/or Internet
usage by tour participants while on Tour are not covered in published Tour fee. Cancellations must be sent in writing by certified mail to Snobby Tours®, Inc. Cancellation of
a reservation prior to date of tour or event, a “no-show”, a failure or refusal to pay for the balance due on a reserved "tour package", a failure or refusal to participate in any
component of a tour package reserved, or an early return from the Tour or event, may result in forfeiture of 100% of the individual published Tour fee or guaranteed group
booking fee. Trip cancellation/Trip interruption insurance coverage is highly recommended. See Snobby Tours®, Inc.’s Tour and Event General Policies herein for all terms
and conditions of travel.
Rev. Effective: 06 01 2013, amended 03 01 2015
© 2003-2017 Snobby Tours®, Inc.
All Rights Reserved.